3/12/2014

Apple no precursor to modify Return Policy: 30 days to 14 days


It was observed that the Apple iPhone is expected to officially change the return policy on Thursday, from 30 days before the changes to 14 days.


In Apple's official website, we can observe the relevant changes have been presented on its website. The new 14-day return policy applies equally to other Apple products. An Apple internal document said this change will be on all Apple products globally applicable, and sell iPhone carrier also apply. We can see that before the return policy is 30 days, and now Apple has become America's official website for 14 days, in line with the official website of China's policy.

The returned product must also comply with Apple's requirements, return the iPhone / iPad must have the original packaging, which contains all the accessories, manuals and instructions.

Apple have had no reason to respond to this policy change, nor make an announcement on the official website prominently. For this decision, I believe that many Apple fans will feel puzzled. It is understood that Apple's return policy before the iPhone and carrier partners are not consistent, operators usually provide only 14 days no reason to return. Apple's move may be to make policy coherence, avoid consumer misunderstanding.

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